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Privacy Policy

Your privacy matters to us. Learn how Stitching Masters collects, uses, protects and manages your information.

Effective / Last Updated: 11 August 2026
Stitching Masters (“Stitching Masters”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain and protect information when you visit our website, contact us, submit an enquiry or application, purchase products or services, or otherwise interact with our online services.

1. About Stitching Masters

Stitching Masters is a fashion designing, tailoring, customized garment, boutique, training and franchise-related business operating in India.

  • Website: https://www.stitchingmasters.com/
  • Email: info@stitchingmasters.com
  • Phone: +91 87588 61100
  • Address: First Floor 101, Fortune Platinum, Tulshidham Cross Road, Opp. Blue Lagoon Hotel, Above Old School Restaurant, Manjalpur, Vadodara, Gujarat, India.

2. Information We May Collect

Depending on how you interact with our website and services, we may collect:

  • Name, mobile number, email address and contact details.
  • Billing, delivery and correspondence information.
  • Course, admission, training, franchise or job-application information.
  • Body measurements and garment-related information required for customized clothing.
  • Dress specifications, fabric, colour, design, embroidery and customization requirements.
  • Reference photographs, images or other files that you voluntarily upload or submit.
  • Payment and transaction-related information processed through applicable payment providers.
  • Information submitted through contact, enquiry, subscription or other website forms.
  • Technical information such as IP address, browser, device type, operating system, pages visited and approximate usage information.

3. Purposes for Which We Use Information

We may process information to:

  • Respond to enquiries and provide requested products or services.
  • Process admissions, course enquiries, franchise enquiries and job applications.
  • Prepare, manufacture, alter or deliver customized garments.
  • Confirm measurements, designs, fabrics and other customer instructions.
  • Process payments, orders and related administrative records.
  • Provide customer support and communicate about orders, services or applications.
  • Send promotional or informational communications where permitted and, where required, with appropriate consent.
  • Improve our website, products, services and customer experience.
  • Detect, prevent and investigate fraud, abuse, security incidents or unlawful activity.
  • Maintain business, accounting and legal records and comply with applicable law.

4. Customized Garments, Measurements and Reference Images

Where you request a customized garment or related service, we may process measurements, design specifications, reference images and other instructions supplied by you. Such information will be used as reasonably necessary to fulfil your request, manage the order and provide related support.

You are responsible for ensuring that measurements, instructions, images and other information supplied by you are accurate and that you have the necessary rights or permissions to submit any reference material.

5. Marketing Communications

Where permitted by applicable law, Stitching Masters may contact you by email, telephone, SMS, WhatsApp or similar channels regarding products, courses, admissions, exhibitions, events, offers and services. You may request that promotional communications be stopped by contacting us or using an available unsubscribe/opt-out mechanism.

6. Disclosure and Sharing of Information

We do not sell or rent your personal information as a commercial data product. We may share information where reasonably necessary with employees, contractors, delivery providers, payment processors, technology/hosting providers, professional advisers and other service providers who support our operations.

We may also disclose information where required by law, legal process, court order or governmental authority, or where reasonably necessary to protect our rights, users, employees, property or business.

7. Payments

Payments may be processed through third-party payment gateways, banks or other financial service providers. Those providers may collect and process payment information under their own terms and privacy policies. Stitching Masters does not intend to store complete card details, CVV numbers, banking passwords or similar authentication credentials on its own website systems.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain functionality, remember preferences, understand website usage, improve performance and support analytics or marketing. Third-party services integrated with the website may also use such technologies under their own policies. You can manage cookies through your browser settings, although disabling certain cookies may affect functionality.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social-media platforms, forms or other external services. We do not control those third parties and are not responsible for their privacy practices, security, content or availability. Your interaction with third-party services is governed by their own terms and policies.

10. Data Security

We use reasonable technical and organisational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including service delivery, order management, customer support, accounting, dispute resolution, fraud prevention, legal compliance and enforcement of agreements. Where information is no longer required, it may be deleted, anonymized or securely disposed of, subject to applicable law.

12. Your Privacy Requests

Subject to applicable law, you may contact us regarding your personal information, including requests for correction of inaccurate information or withdrawal of consent where applicable. Certain information may need to be retained for legal, accounting, security or other lawful purposes.

Privacy contact: info@stitchingmasters.com

13. Children's Privacy

Our website is not intentionally designed to collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices or applicable law. The latest version will be published on this page with a revised Last Updated date.

15. Contact Us

Address
First Floor 101, Fortune Platinum, Tulshidham Cross Road, Opp. Blue Lagoon Hotel, Above Old School Restaurant, Manjalpur, Vadodara, Gujarat, India.
Phone
+91 87588 61100
Email
info@stitchingmasters.com